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Payment following your admission

How do you receive your invoice?

If you use the mynexuzhealth app, you can view and can pay your invoices there.

You will also always receive your invoice by post.

Would you rather receive it via Doccle instead of by post? Adjust this setting in the mynexuzhealth app or on www.doccle.be by adding ‘nexuzhealth’.

When will you receive your invoice?

You do not need to pay an advance before your hospital stay, and no payment is required during your stay at the hospital.

You will receive the invoice for your hospital stay in the second month after your discharge. If not all the necessary information is yet available to issue the invoice correctly, the sending may be delayed.

Are you staying in hospital for more than 30 days? Then the hospital may already send you an interim invoice.

Paying your invoice

After your hospital stay, the invoice is sent to your health insurance fund and, if applicable, to your hospitalisation insurance.

You will only receive an invoice for your personal share (co-payment) and any additional costs. In some cases, you may receive a zero invoice, which means you do not have to pay anything.

Please note: your insurer may still claim certain costs from you if they are not covered under your policy.

  • Are you not affiliated with a health insurance fund? Then you must pay the full invoice yourself.
See the payment terms

Bring valid identification with you for your hospital admission or consultation. Without valid ID, you will receive the full hospital invoice and will need to contact your health insurance fund yourself for reimbursement. This also applies to children under 12 years old. Accepted forms of identification include: eID, electronic foreigner’s card, ISI+ card, Kids-ID, certificate of loss or theft of the Belgian eID, certificate of social insurance (while awaiting an ISI+ card), and international passport.

Overview of charges

What charges appear on your invoice

The cost of your hospital stay depends on your room choice and the legally required personal contribution (co-payment) that you must pay yourself. Your invoice provides a detailed overview of the charges, divided into up to 8 categories.

Procedures and treatments

For various procedures and treatments, a cost estimate is available. This is an estimate of the possible costs, but the final amount may vary.

If you have questions about procedures or treatments for which no standard cost estimate is available, please contact your treating doctor or email costestimation@uzleuven.be.

See some common cost estimates

Admission declaration

Are you being admitted to the hospital for a day or longer? Then you will need to sign an admission declaration on the day of your admission. The admission declaration provides an overview of your personal contributions to the costs.

Work accident

The hospital will send the invoice to your employer’s insurance company if you provide the following details:

  • Name and address of your employer
  • Name and address of the insurance company
  • Policy number
  • Date of the work accident

Any costs not covered by the work accident insurance can be submitted by you to your hospitalisation insurance.

Video: what costs determine your invoice? (in Dutch)

Video: what costs determine your invoice? (in Dutch)

Questions and contact

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Last edit: 13 may 2025