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Consultation and function tests

There are strict measures for everyone coming to the hospital for a consultation or a function test.

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Before coming to the hospital

  • Do you have any of the COVID-19 symptoms? Please contact your doctor before coming to the hospital.
  • Are you in home quarantine of COVID-19 positive? Please contact your treating doctor at UZ Leuven before coming to the hospital.
  • Are you returning from a foreign red zone? Read the guidelines.

Screening corona

For certain consultations and admissions you need to come to the hospital for an advance preventive screening for COVID-19. If you need a screening, you will be informed by telephone by the admission department.

Registration

To avoid over-crowding in the reception hall, registration for consultations and functions tests will go through the mynexuzhealth app.

  • Download and configure the mynexuzhealth app before coming to the hospital.
  • Register via the mynexuzhealth app as soon as you're near the hospital.
  • After registering you can go directly to the waiting area of your consultation. You won't have to pass the registration kiosk or the registration staff at the registration desk.

No smartphone?

If you do not have a smartphone, you can register at the registration desk or kiosk in the lobby.

Escorting a patient

A patient can be escorted to the appointment by a maximum of one person (over 18 years of age).

Also for children only one parent is allowed. Brothers and sisters are not allowed to come along.

Exceptions

  • No escorts are allowed at dentistry (Sint-Rafaël campus). The escort can wait in the 'reception waiting zone'.
  • In the surgical day center and for oral, jaw and face surgery (Sint-Rafaël campus), the escort can wait in the 'waiting zone yellow' of the service.

The escort can accompany the patient up to door, but is not allowed in at:

  • oncology A and B outpatient clinic (chemo treatments)
  • radiology
  • ER
  • nuclear medicine
  • endoscopy

Coronavirus: general measures

Read the general guidelines regarding face masks, hand hygiene, keeping your distance and specific measures in the hospital.

More information

Preparing a video consultation

A video consultation is a long-distance consultation with your care provider. The consultation is done via your computer or smartphone. You do not need to come to the hospital. How can prepare yourself?

What to bring for your consultation?

Always bring your eID and contact details of a close relative and your GP. Read what you have to bring to ensure that your consultation runs smoothly and what you should do in the event of a work-related accident.

Paying for your consultation

You do not need to pay for your consultation or examination at the hospital: your invoice will be sent to you two months after your appointment. Read more about payments and supplementary fees.

Care

Who will you meet during your stay? When are blood samples taken? How do we conduct scientific research through residual material and tissues? What about organ donation?

Your patient record

UZ Leuven keeps a single, central record for every patient, across all specialisms. This record is fully electronic and is drawn up by physicians, nurses and paramedics. Read more about who uses your record, the advantages of a single record and how you can get access to your own record.

Quality and safety

Learn how we make our care as safe as possible and how you can help us.

Facilities

Read about the facilities on every campus and in your room.

House rules

Smoking ban - Alcohol and drugs - Pets - Photography, video and audio recordings
Last edit: 31 August 2020