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Consultations and functional tests

How should you prepare? Who can accompany you? How do you register? What should you do when you arrive at the hospital? How does a video consultation work?
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Escorting a patient

  • One healthy adult may accompany you to the hospital for your appointment.
  • Children may be accompanied by both parents (two adults of age).
  • Siblings must stay at home.

Preventing infections

By taking a few simple measures, you can avoid becoming infected or infecting others.

Registration

To avoid crowding in the reception area, registration for consultations and functional tests is done via the mynexuzhealth app.

  • Download and configure the mynexuzhealth app before coming to the hospital.
  • Register via the mynexuzhealth app when you are near the hospital.
  • After registering, go directly to the waiting room for your consultation. There’s no need to use the kiosks or go to the reception desk.

No smartphone?

If you don’t have a smartphone, you can register at the reception desk or kiosk in the entrance hall.

 

More information

Telephone or video consultation

In some cases, a standard consultation may be replaced by a video or telephone consultation. The consultation will then take place over the phone (telephone consultation), or via computer or smartphone (video consultation). How do you prepare?

What to bring for your consultation

Always bring your eID and contact details of a close relative and your GP. Read what you have to bring to ensure that your consultation runs smoothly and what you should do in the event of a work-related accident.

Paying for your consultation

You do not need to pay for your consultation or examination at the hospital: your invoice will be sent to you two months after your appointment. Read more about payments and supplementary fees.

Care

Whom will you meet during your stay? When are blood samples taken? How do we conduct scientific research using residual material and tissues? What about organ donation?

Privacy and your patient record

Who uses your patient record? What GDPR rights do you have? How do you determine who has access to your record? Do you yourself have access to it? What about privacy and the processing of your personal and medical data? How are camera images used and stored?

Patient rights

Your rights as a patient are established by the Patients’ Rights Act of 2002, amended in 2024.

Quality and safety

Learn how we make our care as safe as possible and how you can help us.

Facilities

Read about the facilities on every campus and in your room.

House rules

Can you smoke in hospital? What about alcohol? Are pets allowed? Are you allowed to film or take photos in the hospital? Read our house rules.

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Last edit: 17 january 2025