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Consultation and function tests

There are strict measures for everyone coming to the hospital for a consultation or a function test.

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Before coming to the hospital

  • Do you have any COVID-19 symptoms? Please contact your doctor before coming to the hospital.
  • Have you tested positive for COVID-19? Then you need to wait 11 days and be symptom-free for 3 days before you can come to the hospital.

Escorting a patient

  • 1 healthy adult of age can join you and escort you to your appointment.
  • Children can have both parents (= 2 adult) escorting them to the appointment.
  • Brothers and sisters stay at home.

Respect the general measures

Read the general guidelines regarding face masks, hand hygiene, keeping your distance and specific measures in the hospital.

Registration

To avoid over-crowding in the reception hall, registration for consultations and functions tests will go through the mynexuzhealth app.

  • Download and configure the mynexuzhealth app before coming to the hospital.
  • Register via the mynexuzhealth app as soon as you're near the hospital.
  • After registering you can go directly to the waiting area of your consultation. You won't have to pass the registration kiosk or the registration staff at the registration desk.

No smartphone?

If you do not have a smartphone, you can register at the registration desk or kiosk in the lobby.

More information

Preparing a video consultation

A video consultation is a long-distance consultation with your care provider. The consultation is done via your computer or smartphone. You do not need to come to the hospital. How can prepare yourself?

What to bring for your consultation?

Always bring your eID and contact details of a close relative and your GP. Read what you have to bring to ensure that your consultation runs smoothly and what you should do in the event of a work-related accident.

Paying for your consultation

You do not need to pay for your consultation or examination at the hospital: your invoice will be sent to you two months after your appointment. Read more about payments and supplementary fees.

Care

Who will you meet during your stay? When are blood samples taken? How do we conduct scientific research through residual material and tissues? What about organ donation?

Patient record and privacy

Who uses your patient record? How do you determine who has access to your patient record? Do you have access to your patient record yourself?

Patient rights

Your rights are laid down by law. This determines your right to: Quality of care; Free choice of healthcare provider; Receive information about your health condition; Granting permission to treat; Access to your record; Protection of privacy; Complaint mediation; Pain relief

Quality and safety

Learn how we make our care as safe as possible and how you can help us.

Facilities

Read about the facilities on every campus and in your room.

House rules

Smoking ban - Alcohol and drugs - Pets - Photography, video and audio recordings
Last edit: 9 May 2023