Registration via the mynexuzhealth app

Help avoid over-crowding in the reception hall: register via the mynexuzhealth app as soon as you're near the hospital.

Afer registering you can go directly to the waiting area of your consultation. You won't have to go past the registration kiosks or the staff at the registration desk.

At home, in advance

Install and register the mynexuzhealth-app so that you can register yourself.

Do you need help?

  • View the instruction film on www.nexuzhealth.be/app

  • Mynexuzhealth helpdesk: 016 34 78 30 - week days between 9 and 12 hrs and between 13.30 and 16 hrs

  • On the day of your appointment you can go to an employee of the mynexuzhealth helpdesk or the registrations department in the reception hall on the Gasthuisberg campus. You will be assisted here and registered immediately via the app.

On the day of your appointment

Come to the hospital. Stay in your car, or stay near the hospital if you come by public transport or by bike.

Register via the app

Please note: when you are given a wristband, such as on the oncology outpatient ward, you will not be able to register via the app.

  • Make sure you have a good connection (4G or wifi).
  • Turn on the location setttings of your smartphone.
  • Once you're within a 500 metre radius of the campus, you will be able to register.
  • Open the mynexuzhealth app and log on with your chosen pin code.
  • Click on the appointment you want to register for. If your location settings are turned on and you're near the hospital, there will be a 'register'-button for the appointment.
  • Click on the 'register'-button and go through all the screens (info about your GP, the payment conditions, the option to show your picture on the screens in the waiting area ...)
  • As soon as your registratin is complet, you can directly proceed to your appointment. The appointment in the app will now also show
    • A road description to your appointment in the hospital
    • Your ticket number
    • Your QR code
    • You can also validate your parking ticket with the app.

Do you need help?

  • On the day of your appointment you can go to an employee of the mynexuzhealth helpdesk or the registrations department in the reception hall on the Gasthuisberg campus. You will be assisted here and registered immediately via the app.

    This will enable you to register yourself next time.

Children

Follow the steps above to register your child via the app.

Please note: you first have to link your child's record to your own record.

Last edit: 21 September 2020