At home, in advance
Install and register the mynexuzhealth-app so that you can register yourself.
-
- You don't have a smartphone? You can still register in the reception hall.
Do you need help?
-
View the instruction film on www.nexuzhealth.be/app
-
Mynexuzhealth helpdesk: 016 348 348 - week days between 8 and 17 hrs
-
On the day of your appointment you can go to an employee of the mynexuzhealth helpdesk or the registrations department in the reception hall on the Gasthuisberg campus. You will be assisted here and registered immediately via the app.
On the day of your appointment
Come to the hospital. Stay in your car, or stay near the hospital if you come by public transport or by bike.
Register via the app
Please note: when you are given a wristband, such as on the oncology outpatient ward, you will not be able to register via the app.
- Make sure you have a good connection (4G or wifi). In the hospital, you can use the UZLeuven guest wifi network (UZLeuven gast)
- Turn on the location setttings of your smartphone.
- Once you're within a 500 metre radius of the campus, you will be able to register.
- Open the mynexuzhealth app and log on with your chosen pin code.
- Click on the appointment you want to register for. If your location settings are turned on and you're near the hospital, there will be a 'register'-button for the appointment.
- Click on the 'register'-button and go through all the screens (info about your GP, the payment conditions, the option to show your picture on the screens in the waiting area ...)
- As soon as your registratin is complet, you can directly proceed to your appointment. The appointment in the app will now also show
- A road description to your appointment in the hospital
- Your ticket number
- Your QR code
- You can also validate your parking ticket with the app.
Do you need help?
-
On the day of your appointment you can go to an employee of the mynexuzhealth helpdesk or the registrations department in the reception hall on the Gasthuisberg campus. You will be assisted here and registered immediately via the app.
This will enable you to register yourself next time.
Children
Follow the steps above to register your child via the app.
Please note: you first have to link your child's record to your own record.