Exceptions to the general visiting rules
On a number of wards, there are other arrangements in place:
- Cardiac intensive care and postcardiac intensive care
- Hospitalisation women A (maternity ward)
- Hospitalisation women B (high-risk pregnancies)
- Intensive medicine
- Medical intensive medicine A and medical intensive medicine B
- Non-intensive care COVID-19
- Palliative care ward
- Emergency department
Visiting arrangements change as of 17 January 2022
Visits are allowed, twice a week, one of which in the weekend. One fixed visitor is allowed. This has to be the same person.
- For every hospital admission, visitors are allowed from day 1 onwards.
- Visitors are allowed 2 times a week, one of which during the weekend.
- We're allowing 1 fixed visitor, and this has to be the same person.
- Visitors are required to present their Covid Safe Ticket and their ID card at the ward.
- Visiting is allowed at fixed times:
- Week days: between 5 pm and 8 pm
- Weekends: between 2 pm and 8 pm
- The visit is limited to a maximum of an hour.
- In shared rooms, only one patient at a time can have visitors. Arrangements are made by the ward, so this rule can be ensured.
- Be especially vigilant on the high-risk wards of haematology and transplantation (E 435, E 650, E 467, E 630, E 662 and E 663). Protect the patient and bear the measures in mind: keep your face mask on, keep your distance, disinfect your hands and ventilate the room. An FFP2-mask is highly recommended for these wards.
There are exceptions for patients at life's end and for bad-news discussions. Contact the ward.
Requesting and booking your visit
Book your visit in advance. You can call the patient's ward every weekday between 9 and 12 hrs.
Arrange your visit well in advance
A visit needs to be booked and registered a couple of days in advance. The total number of visitors allowed on a ward is limited.
If nurses find that the maximum number of visitors has been reached, you will have to choose another time.
Important points of attention
- Don't come too early to the hospital, to avoid over-crowding in the hospital.
- Disinfect and wash your hands regularly.
- A face mask is mandatory for everyone as of the age of 6 years. A FFP2 mask (without valve) is highly recommended, especially when you're visiting a patient on any of the following wards: E 435, E 650, E 467, E 630, E 662 or E 663. In other cases, a surgical face mask is a good choice.
- For patients who are at an increased risk in case of an infection, we recommend that children younger than 6 years also wear a face mask.
- You do not need to register at reception in the big reception hall. You can go to the ward directly. If you do not know the way to the ward, you can ask reception for a road description.
- On the ward itself you have to register.
- Disinfect your hands again when entering and leaving the ward.
- Visits always take place in the patient's room and not in other areas of the ward or the hospital.
- Leave the window in the room ajar for ventilation.
- Please remember that the patient is vulnerable so keep the necessary distance. Keep your face mask on. A cuddle is not allowed.
- Do not leave the room during your visit.
- Immediately go home after your visit.
You are allowed to bring a small gift.
- Flowers and plants are allowed except on wards with more strict guidelines because of specific disorders. Make enquiries before your visit.
- Do not bring any perishable food. Food for patients with special dietary requirements (e.g. kosher and halal) is allowed.