Visiting the Pellenberg campus

To limit the spread of the coronavirus, there are a lot of measures that keep into account. Remember that you are in a hospital environment, and that these rules are necessary.

Guidelines

  • Visiting is allowed every day.
  • We're allowing 2 visitors, who are interchangeable within the family.
  • Visits are limited to a maximum of an hour.
  • Visiting is allowed at fixed times:
    • Week days: between 5 pm and 8 pm
    • Weekends: between 2 pm and 8 pm
  • In shared rooms, only one patient at a time can have visitors
  • For patients not on therapeutic leave, weekend visits can also take place outside, with a maximum of three additional visitors per patient, not including children younger than 12.

Outdoors visits

  • During the weekend, outdoors visits are also possible with a maximum of 3 persons per patient, not including children younger than 12). This is only possible for rehabiltation patients without therapeutic leave.
  • Outside visits are only possible on Saturday or Sunday, between 1 pm and 8 pm; with 1 outside visit per patient per hour.
  • Please make sure to strictly follow the rules: sufficient distance, always wear your face mask, no food or drinks.
  • Outdoors visits cannot be combined with indoors visits.

Booking your visit

Telephone the ward to book your visit in advance. Contact one of the following numbers to make an appointment.

Each number can be reached Monday to Friday, between 9 and 12 hrs.

Book your visit in advance

Visits have to be booked and registered a couple of days in advance. The total number of visitors allowed on the ward at the same time is limited. In multi-person rooms only one visitor at a time is allowed.

If the nurses find that the maximum number of visitors at a certain time has already been reached, you will have to pick another time.

Important points of attention

  • Disinfect and wash your hands regularly.
  • A face mask is mandatory for everyone as of the age of 12 years. A FFP2 mask (without valve) is highly recommended, especially for vulnerable patiants. In other cases, a surgical face mask is a good choice.
  • For patients who are at an increased risk in case of an infection, we recommend that children younger than 12 years also wear a face mask during visits.
  • You do not need to register at reception in the big reception hall. You can go to the ward directly. If you do not know the way to the ward, you can ask reception for a road description.
  • On the ward itself you have to register. Disinfect your hands again when entering and leaving the room.
  • Visits always take place in the patient's room and not in other areas of the ward or the hospital.
  • Leave the window in the room ajar for ventilation.
  • Please remember that the patient is vulnerable and keep the necessary distance. Keep your face mask on. A cuddle is not allowed.
  • Do not leave the room during your visit.
  • Immediately go home after your visit.

Small gifts

You are allowed to bring a small gift.

  • Flowers and plants are allowed except on wards with more strict guidelines because of specific disorders. Make enquiries before your visit.
  • Do not bring any perishable food. Food for patients with special dietary requirements (e.g. kosher and halal) is allowed.
Last edit: 11 May 2022