Visiting the Pellenberg campus

To limit the spread of the coronavirus, there are a lot of measures that keep into account. Remember that you are in a hospital environment, and that these rules are necessary.


  • Visiting is allowed 3 times a week, one of which during the weekend.
  • We're allowing 2 visitors, but they always have to stay the same persons.
  • Visitors are required to present their Covid Safe Ticket and their ID card at the ward.
  • Visiting times:
    • Week days: between 5 pm and 8 pm
    • Weekends: between 2 pm and 8 pm
  • Visits are limited to a maximum of 1 hour.
  • In a shared room, we're allowing only 1 visitor at a time.

For patients not on therapeutic leave, visits can also take place outside during the weekend, with a maximum of three additional visitors per patient, not including children younger than 12.

Outdoors visits

  • Visits are possible with 4 persons simultaneously (patient + 3 visitors, not including children younger than 12).
  • Please stick to the following rules (keep a 1.5 metre distance, face covering, nu cuddles, no food or drinks ...).
  • Outside visits are only possible on Saturday or Sunday, between 1 pm and 8 pm; with 1 outside visit per patient per hour.
  • Outdoors visits cannot be combined with indoors visits.

Indoors visits

  • In a shared room, we're allowing only 1 visitor at a time.

  • Combining with an outside visit is not allowed.

Booking your visit

Telephone the ward to book your visit in advance. Contact one of the following numbers to make an appointment.

Each number can be reached Monday to Friday, between 9 and 12 hrs.

Book your visit in advance

Visits have to be booked and registered a couple of days in advance. The total number of visitors allowed on the ward at the same time is limited. In multi-person rooms only one visitor at a time is allowed.

If the nurses find that the maximum number of visitors at a certain time has already been reached, you will have to pick another time.

Important points of attention

  • Don't come too early to the hospital, to avoid over-crowding in the hospital.
  • Disinfect your hands regularly.
  • A face mask remains mandatory for everyone and for every visit, also for children as of 12 years. Bring your own linen or surgical mouth mask and wear it as soon as you enter the hospital, keep it on, also in the patient's room.
  • Patients who are at an increased risk in case of an infection, we recommend all visitors wear a facemask, regardless of their age.
  • You do not need to register at reception in the big reception hall. You can go to the ward directly. If you do not know the way to the ward, you can ask reception for a road description.
  • On the ward itself you have to register. Disinfect your hands again when entering and leaving the room.
  • Visits always take place in the patient's room and not in other areas of the ward or the hospital.
  • Leave the window in the room ajar for ventilation.
  • Please remember that the patient is vulnerable and keep the necessary distance. Keep your face mask on. A cuddle is not allowed.
  • Do not leave the room during your visit.
  • Immediately go home after your visit.

Small gifts

You are allowed to bring a small gift.

  • Flowers and plants are allowed except on wards with more strict guidelines because of specific disorders. Make enquiries before your visit.
  • Do not bring any perishable food. Food for patients with special dietary requirements (e.g. kosher and halal) is allowed.
Last edit: 3 December 2021