Visiting the Pellenberg campus

As of 5 July the following visiting arrangements apply for the Pellenberg campus. In order to limit the spread of the coronavirus, there are a lot of measures that need to be kept in mind. Remember that you are in a hospital environment, and that these rules are necessary.


  • Visiting is possible as of day 1 onwards.
  • Visiting is allowed every day.
  • 2 visitors are allowed. These don't have the same persons all the time, but we do ask for them to be part of the patient's social bubble, one of which remains the same for that week. The second visitor can also be younger than 18 years.
  • Visiting is possible between 17 and 20 hrs on weekdays, and over the weekend between 14 and 20 hrs.
  • Visits are limited to a maximum of 1 hour.
  • In a shared room, only 1 visitor at a time. Arrangemenst are made by the ward.

Visiting outside

  • For patients on E 232 and E 233, this one visit can also take place outside with a maximum of three extra visitors, not including children younger than 12 years old. This is only possible during the weekend.
  • This only applies to patients that are not allowed therapeutic leave.
  • Outside visits are allowed from 1 pm onwards until 8 pm with 1 outside visit per patient per hour.
  • Make sure to follow the rules for outside visits: keep a 1.5 metre distance, always wear a face mask, do not eat or drink. In- and outside visits cannot be combined.

There are exceptions for patients at life's end and for bad-news discussions. Contact the ward.

Booking your visit

Telephone the ward to book your visit in advance. Contact one of the following numbers to make an appointment.

Each number can be reached Monday to Friday, between 9 and 12 hrs.

Book your visit well in advance

Visits have to be booked and registered a couple of days in advance. The total number of visitors allowed on the ward at the same time is limited. In multi-person rooms only one visitor at a time is allowed.

If the nurses find that the maximum number of visitors at a certain time has already been reached, you will have to pick another time.

Important points of attention

  • Don't come too early to the hospital, to avoid over-crowding in the hospital.
  • Disinfect your hands when entering and leaving the hospital.
  • A face mask remains mandatory for everyone and for every visit, also for children as of 12 years. Bring your own linen or surgical mouth mask and wear it as soon as you enter the hospital, keep it on, also in the patient's room.
  • Patients who are at an increased risk in case of an infection, we recommend all visitors wear a facemask, regardless of their age.
  • You do not need to register at reception in the big reception hall. You can go to the ward directly. If you do not know the way to the ward, you can ask reception for a road description.
  • On the ward itself you have to register. Disinfect your hands again when entering and leaving the room.
  • Visits always take place in the patient's room and not in other areas of the ward or the hospital.
  • Leave the window in the room ajar for ventilation.
  • Please remember that the patient is vulnerable and respect the 1,5 metre distance rule. Keep your face mask on. A cuddle is not allowed.
  • Do not leave the room during your visit.
  • Immediately go home after your visit.

Small gifts

You are allowed to bring a small gift.

  • Flowers and plants are allowed except on wards with more strict guidelines because of specific disorders. Make enquiries before your visit.
  • Do not bring any perishable food. Food for patients with special dietary requirements (e.g. kosher and halal) is allowed.
Last edit: 19 July 2021