Visiting hours

As 3 November no visitors are allowed. There is an exception for parents on paediatric wards, maternity and neonatology and first-degree relatives of patients at life's end.

No visitors allowed

At the moment we do not allow visitors in the hospital. Therapeutic leave is also not allowed for now. This measure will be in place until at least Monday 30 November and might be extended.

Exceptions

There is an exception for:

  • Pellenberg campus
  • parents on paediatric wards, maternity and neonatology
  • first-degree relatives of patients at life's end on non-palliative wards.

Admission and discharge

For the patient's admission and discharge, 1 escort is allowed up to the door of the ward.

Bringing and collecting personal items via the to-and-from desk

As of Wednesday 4 November, relatives are allowed to leave personal items behind or pick up dirty laundry from the to-and-from desk.

For everyone's safety

UZ Leuven understands that this measure will have a big impact on both patients and visitors. However, the restriction is necessary to ensure the safety and health of our patients and employees as much as possible.

Digital alternatives

Video call via an interactive screen and Jitsi

Patients that do not have a smartphone or tablet of their own, can video call their family on Jitsi via the bedside octopuz screens.

Family members can download the app for iOS or Android. Patients and their family need to agree on a unique name for the 'meeting room' they're going to use to do a video call. This name needs to be entered in the Jitsi-app so that they can get in touch with one another.

Patients

  • On the octopuz screen, under the header 'Ontspanning en communication' (entertainment and communicationt), click on 'Apps'.
  • Click on the Jitsi Meet tile.
  • Enter the name of the 'meeting room' you agreed on.

Family and friends

  • Download the Jitsi-app in the Google Play Store (Android) or the App Store (iOS).
  • You don't need to make an account.
  • Enter the name of the 'meeting room' you agreed on.

Free cheer card

Unable to visit in person? Send a free personalised cheer card.

Send a card
Last edit: 20 November 2020