Ombudsman service

Do you have suggestions or complaints about our service or care? Contact our ombudsman service.

Also for praise or thank you messages you can contact the ombudsman service. We will gladly pass them on to the people concerned.

A medical accident or incident is an unintentional event that has, or could have, caused, or can still cause the patient harm as a result of a medical act, admission or a medical examination. You can file a 'medical complaint' via our legal department (juridische.dienst@uzleuven.be) of via the ombudsman service.

Complaints involving financial compensation, will be examined by the legal department.

Directly contact the legal department: juridische.dienst@uzleuven.be.

Via mynexuzhealth you have access to your medical record with reports dating from 15 August 2016 or more recent. Do you want a copy of your medical record? Complete the application form.

Contact

Address

UZ Leuven gasthuisberg campus
Ombudsdienst
Herestraat 49
3000 Leuven
Last edit: 6 January 2020