International patients

As an international patient you have to register online first to plan a consultation, treatment or admission at UZ Leuven. You can register on this page. Find out what other procedures are required.

Registration international patients

  • If you want to schedule a consultation or admission, you need to register first.

  • All medical information is passed on our specialists for assessment. You will receive notification if your consultation, treatment or admission can take place.

Are you an EU citizen?

After you have registered via the registration form, you will receive notification whether your consultation, treatment or admission can go ahead, and if so, when.

Have you received notification?

Make sure to ask your medical insurance to provide a S2 document or another payment guarantee for the expected period of admission or treatment as soon as possible.

Don’t postpone to do this, because UZ Leuven needs the S2 document or another type of payment guarantee to make sure the admission or treatment can go ahead.

Please send the S2-document or other payment guarantee to:

For the processing of the S2 document, UZ Leuven is obliged to follow Belgian legislation. This means that the costs will be settled as much as possible with your medical insurance (with the intervention of the Belgian health insurance fund). In addition, you will also get an invoice for your personal share. You need to pay this invoice directly to UZ Leuven. Afterwards, you can claim from your medical insurance, depending on your contract. An S2 document is the European health insurance document for planned care abroad. If it concerns unplanned, urgent medical care, the European Health Insurance Card (EHIC) will be sufficient.

Based on the payment guarantee, UZ Leuven will present the total invoice directly to your medical insurance. If you receive an agreement for 'maximum reimbursement', we will check whether there is a deviation from the cost estimate. If the deviation exceeds € 1,000, you will have to pay the difference as an advance.

You are unable to obtain a S2 document or payment guarantee from your medical insurance?

Please contact the medical administration - CDO department.

Based on your cost estimate, we will ask you to pay an advance. In case of insufficient financial guarantees, the admission/treatment may be postponed – in consultation with the attending doctor.

You are not an EU citizen?

After you have registered as an international patient, you will receive notification whether your consultation, treatment or admission can go ahead, and if so, when. 

The following formalities are required for the first consultation, or admission/treatment.

Prior to the first consultation

For a first consultation, we charge a fixed administrative cost of 350 euro (excluding VAT). This flat rate covers the additional service and time investment by all non-medical departments involved.
For this you will be sent an advance invoice. The advance paid will be deducted from the final invoice.

Prior to admission/treatment

Make sure to ask your medical insurance to provide a payment guarantee for the expected period of admission or treatment as soon as possible.

Don’t postpone to do this, because UZ Leuven needs the payment guarantee to make sure the admission or treatment can go ahead.

Please send the payment guarantee to:

Based on the payment guarantee, UZ Leuven will present the total invoice directly to your medical insurance company. In addition to the medical and accommodation costs, a one-off administrative cost of up to 1,000 euro (excluding VAT) will also be charged for admission.

You are unable to obtain payment guarantee?

Please contact the medical administration - CDO department.

Based on your cost estimate, we will ask you to pay an advance. In case of insufficient financial guarantees, the admission/treatment may be postponed – in consultation with the attending doctor.

Room choice and invoice

The choice of room (single or a shared room) can have a big impact on your invoice.
In case of a single room, room and fee supplements will be charged. Please make enquiries with your insurance to make sure these supplements are covered.

Paying an advance

Preferably you pay the advance via bank transfer.
Ask your banker to send the international payment via SWIFT to:

Beneficiary

Universitaire ziekenhuizen Leuven
Herestraat 49
3000 Leuven
Belgium

BIC (Bank Identifier Code/Swift): KREDBEBB
IBAN (International Bank Account Number): BE43 4320 0172 2101
Bank Domiciliation:
KBC Bank
Brusselsesteenweg 100
3000 Leuven
Belgium

This information is mandatory and has to be copied exactly as indicatedn.

Exceptionally, payment is also possible at the UZ Leuven cash register:

  • with a debit or credit card (Mastercard, Visa or American Express)
  • a maximum of 10% of the total invoice in cash with a legally determined maximum of 3,000 euro.

We do not accept cheques.

Opening times and location of the UZ Leuven cash register.

Do you need a cost estimate or a treatment plan?

For a cost estimate or treatment plan you can contact the attending doctor's office directly. 

Do you need a visa to come to Belgium?

Make enquiries with your embassy about the necessary formalities. Make sure you allow sufficient time to organise the visa.

More details in the brochure

Questions and more information

Medical administration

Address

UZ Leuven gasthuisberg campus
Medical administration - central record follow-up (CDO)
Herestraat 49
3000 Leuven
Last edit: 30 November 2023