Octopuz - frequently asked questions

Here are answers to some frequently asked questions about Octopuz, the interactive screen in your room.

Can I connect a headset or earphones?

Yes, you can. Bring your own earphones or purchase one for €5. Please note: Bluetooth connection is not possible, only a wired headset (with a jack plug) can be connected. It is not possible to rent a headset for hygiene reasons.

Can I connect a keyboard?

Yes, you can. When you are surfing the Internet, you may also use the built-in keyboard that you can switch on or off via the icon.

Where are the numbers and the dot on the keyboard?

First press the Shift key (upward arrow). On the screen that then appears, the dot is at the bottom right and the numbers are at the top.

Can I turn on subtitles on my TV?

Yes — provided that the programme you are watching is subtitled via teletext. While watching TV, switch on subtitles by clicking the speech-bubble icon at the top right and then choose your language. 

Can I check my e-mails?

Yes. You can go online and check your mails – for example Gmail or Hotmail.

Can I view my medical record?

Yes. Tap “Your stay” and then “Your record”. You’ll arrive at a page with more information about mynexuz health where you can log in with Itsme or a Nexuz Health-code card.

Can I follow church services in the chapel?

Yes. Tune in to the UZ Leuven-TV channel.

Last edit: 19 november 2025